While sustaining a continual cutting-edge and high quality development for its products, Surgate provides its customers with the best post-sale support services.
A) Services free of charge:
Below are the services that are being delivered by Surgate and/or its partners free of charge:
- Deployment
- Remote product upgrades
- On-site technicians for fault discovery
- Health Check
B) Professional Services:
Below are the services that are being delivered by Surgate and/or its partners as professional services:
- Administrator Training
- On-site support (no fee for models E5100 and T7000)
- Spare parts stock and instant replacement (no fee for models E5100 and T7000)
- Extended warranty (All parts are under standard warranty for two years)
To inquire further about Surgate Professional Services and Training Programs, please contact the Surgate Sales Team by emailing us at